Catch 15

Catch 15 Italian Food and Oyster Bar

 

 

 

People make mistakes.  Errors occur everywhere in every profession.  We don’t like them.  Sometimes we don’t like to point them out.  Most people hate conflict.  But to me, how a restaurant responds to a mistake is in some cases as big a part of the experience as the food and service.  Perform well in crisis, and I will give you another chance.  Catch 15 absolutely earned that.

I won’t get into the error.  I will talk about how great my seafood Alfredo was.  It was loaded with squid, shrimp and a few scallops.  The house made pasta was just the way I like it and the pasta was perfectly sauced in a creamy lemony sauce.    It wasn’t swimming in it like you find at most places.  And then it happened.  An error.  I pointed out the issue with the waiter who alerted the manager who came right over.  At that moment, it felt like I went from being a customer to a celebrity.

Needless to say, the service was exemplary.  The food was delicious and I will absolutely return to this place.  I just want to encourage people to remember.  We go out to eat for many reasons.  I’m an excellent cook and I can make many of the great meals I’ve enjoyed out at home.  In fact, I make my own pasta!  I go out to try new things and for the experience of dining out; the atmosphere, service, elegant facilities, and incredible food.  But remember this.  Sometimes an error can turn a good experience into a great one!!  Easy to see how it earned the OpenTable Diners’ Choice Award in 2016.

 

Catch 15 Italian Kitchen and Oyster Bar

1518 K St NW

Washington DC 20005

www.catch15dc.com

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